U-PAK Vancouver

Vera! Thank you for helping me to start my new & not that easy life journey with peace of mind. Thank you so much for the thorough information you gave me, ... for your patience and answering all my questions, ... for your great common sense and your great communication skills that makes you an asset for U-PAK & the source of peace of mind for the customers who get their information and services through you! Vera, I have searched for many storage alternatives but you were so patient, clear & informed who made me decide to go with U-Pak! ...... Prices for their services are amazing at U-Pak ....... I can't wait to give a 5 star rating for the Delivery and the Storage access & all, in future!

Upak has been a great storage partner for many years. They’re our close neighbor so we have referred many customers to Upak over the years. The team at Upak is always super friendly and helpful whenever we need their help. We also used their service when customers need to move a few items from Vancouver Mainland to Vancouver Island. It’s often more cost effective than sending a truck over and back. We look forward to many more years of working with Upak to assist customers with their moving and storage needs.

We put our items into a UPak box back in November 2021 and got it back in March. We moved from Vancouver to Victoria, so it this service very convenient for us. Spoke with 2 ladies, both extremely nice and patient with explaining all the info. It was Mercedes who booked us in and it was Janet who I dealt with when had to access our box and arrange drop off. Do the math on hiring a moving company or a UHaul to cross on the ferry. So no brainer from that perspective. I read all the reviews, some good, some bad and I was worried I must admit. But we took a punt on it. You have to make sure you know what it covered in case of damage. UPak are pretty much not liable for most things, so read the fine print. But this is the same for any physical storage space too. Like damage to contents by rodents, responsibility falls on the tenant of the unit. We went for the optional extra insurance done through a 3rd party called - Cowen, which was $140. This meant the contents of our locker were insured from 5K to 20K. Getting the box at our new home went well, they dropped it off on time and picked it up when we wanted it gone. So no complaints there. All round we were happy with the service.

This is the 3rd time using U-Pak. My son ,my friend and now I am using their service. All 3 times ,it has worked out great. Drop off, pickup and yard availability, is great. No other storage space has the friendly services. It is really working for me.

The last few times I have gone to access my locker. It’s been ready for me and I can tell that care has been taken with the handling of my unit. The front office staff are helpful and friendly. I highly recommend the UPak mobile storage unit at Viewfield Rd., Victoria, BC.