NationWide Self Storage - Vancouver/Burnaby

Super clean and organized storage. And I would like to thanks the receptionist Simer, she was so friendly, helpful and supportive, explained all the details to us! I have already recommended this place to my friends who need a place to store. BTW the online system also work very smoothly!

This place provides good storage at great affordable prices, to top it all the customer service both on the phone and in person is amazing, there was a very kind lady called Shari who called me when I did my reservation and gave me all the information and replied to all of my questions, even the ones that I could have found out from the website. When I got to the office she was there waiting for me and explained everything in great detail, showed me my storage unit, gave me plenty of options in case I needed something different and her attitude during all of this was excellent.

Exceptional Customer Service & Modern Facility! I recently rented a storage unit at Nationwide Storage on Boundary Road in Vancouver, and I have to say, this was the best customer service experience I have ever received. From the moment I walked in, the ladies at the front desk were warm, inviting, and incredibly helpful. Shari, in particular, was absolutely outstanding. Her friendly demeanor, patience, and professionalism made the entire process smooth and stress-free. She went above and beyond to ensure I fully understood the policies and procedures, walking me through the facility, explaining the weight limitations of my Skylocker unit, and even providing hands-on training on how to properly use the stair lift and guardrail bar. Her attention to detail and commitment to safety was impressive—she made sure I demonstrated competency before using the equipment, which gave me complete confidence in handling my unit safely. Aside from the amazing staff, the facility itself is top-notch. Everything is fully digital—no more locks and keys! Accessing my unit is seamless and secure, which adds an extra layer of convenience. The entire facility is also immaculately clean, well-lit, and organized, making it easy to navigate. If you’re looking for a secure, modern, and customer-focused storage facility, this is the place to go! And if you visit, ask for Shari—she is truly a gem in customer service, and her kindness and expertise make all the difference. I was so impressed that I’m seriously considering extending my rental just because of the incredible service!

I had a fantastic experience at Nationwide Self Storage in Boundary! Deb and the entire staff provided exceptional customer service from the moment I walked in. Deb was incredibly helpful, offering a detailed tour of the facility and showing me various storage unit sizes to suit my needs. The entire process was smooth and stress-free. The facility itself is spotless, with top-notch cleanliness throughout. I was also really impressed by the cutting-edge technology used here—everything from keyless entry to high-level security made me feel confident that my belongings would be safe. If you're in need of a reliable, secure, and modern storage solution, I highly recommend Nationwide Self Storage in Boundary!

This is my second time using National Wide Self Storage. The facilities are clean, secure, and reasonably priced. I would like to specifically mention Shari’s service, which is both professional and friendly. She patiently answered all my questions, helped me choose the most suitable storage unit, and provided many practical suggestions. Such excellent service made me feel very confident and at ease.