BigSteelBox - West Vancouver

Moving was something we had to do more than wanted to do. BigSteelBox made this experience so much easier. They scheduled a 2-part move for us, and stored some of our belongings until we were able to have them delivered to our new home. Truly appreciated the drivers' attention to detail in logistically challenging pick-up and drop-off instructions. I would recommend this to anyone who is able/wants to pack a container themselves. Accommodating, patient, helpful with workarounds. Their motto is accurate: they definitely "make moving feel better."

2 months before moving from Vancouver to Winnipeg I reserved a U-Haul truck. I would load it and drive it myself, and a friend would drive my Jeep. 1 month before the move U-haul contacted me to say they are not renting trucks to people leaving the province as no one is coming back to BC. No trucks available. After some research the first place I called was BSB.I spoke with Kassandra who laid out all of the costs and options. I waited a week while looking at many options - but realized it would actually be nice to not have all of my possessions with me and I could enjoy the drive more when I moved. We booked a date and I paid. Because I lived in an apartment building in Richmond, I needed a city permit to place the container on the street. This was the only snag in the entire process - but it WAS NOT BSB's fault. The Richmond traffic ops person I was dealing with wasn't the best at math - so this caused a week's frustration until finally the permit was granted. BSB delivered the box exactly when they said it would be on a Friday. I was called the morning of. Once in place I had it for the weekend. I loaded it up, put two locks on it and some AirTags. I left the city and the box was picked up Monday morning and arrived in Winnipeg 4 days later. The box was delivered to my new house ahead of schedule - but with them in contact by email and phone to coordinate with me. I took two days to unload it, emailed and said I was finished and they picked it up two days after that. Again the driver called me ahead of time to let me know when he's arrive and was on time. This experience simply put to rest every fear I had about moving and having all of my possession out of my sight. Also, nothing was damaged, and nothing even moved in the box during transit. However, I packed it all securely. Lastly, the cost of the U-Haul truck, plus gas I would have needed to buy almost equaled the same amount for BSB to do all the work. I'll recommend BSB to anyone, and while I hope to never move again, I will happily call them if I need to.

I would like to say a big thank you to Raffaelo (P. Coquitlam, Langley) in setting us up with our big move to Alberta this year. We met up at the beginning of the year, his experience, customer service, in size of container, went beyond out expectations. We like to say thanks to Big Steele Box for a smooth transition from BC to Red Deer Alberta. I recommend everyone who is moving call them . You wont regret it.

Super helpful - really helped us organize a complicated move in 2 different stages/containers and dates. Drivers were also amazing - always kept to the schedule and always kept in touch with us regarding ETAs. Would highly recommend BigSteelBox

Awesome experience, the people who work there are very friendly, skillfully loading and unloading the shipping container in our homes. They make our life so much easier, content was safely stored at their location, and safely moved to our house after two months. I would recommend BigSteelBox to anyone that needs moving and storing their stuff in these shipping containers. P.s. the shipping container is very clean and ventilated. All our content was fine when it arrived. Also extra bonus points on communication as well, they make sure to phone us on when to drop off and pick up. Extra extra points: The employee dropped off the container at our old house, also make sure he didn't break the tree in the complex! 🙏😊 And make sure not blocking the road! Way to go BigSteelBox Team!!!! 😊👍👍👍👍👍 And THANK YOU for all your help!